Health & Care ERP

Healthcare ERP built around the patient record

Patient repositories, practitioner schedules, appointments, encounters, prescriptions, clinical procedures and pharmacy stock — one open-source system for the whole care pathway.

Capability Areas

Open

Source Platform

12+

Years of Experience

24h

Expert Support

Capabilities

Built for hospitals, clinics and care providers

Fifteen capability areas spanning patient care, clinical operations and administration.

Overview

Open-source ERP for the healthcare industry

Transform your healthcare organisation with technology built for efficient management and better patient care. Give your team seamless access to vital information and improved operational efficiency.

Use an open-source platform to centralize critical healthcare data and operations.
Enhance patient care and operational efficiency in a rapidly evolving healthcare landscape.
Stay competitive by adopting innovative solutions tailored for the healthcare sector.
Benefit from government initiatives and increasing healthcare awareness for sustainable growth.

Records

Patient repository

Build a centralised database of patient information, enabling easy access and better management of healthcare data.

Establish detailed patient files that include essential information and medical history.
Ensure all patient data is integrated and accessible to authorized healthcare staff.
Improve patient management with easy retrieval of records when needed.
Enhance communication and coordination among healthcare providers through shared data.

Staff

Healthcare practitioners

Streamline the management of healthcare practitioners with tailored access and integrated documentation for better collaboration.

Create profiles for doctors, nurses, and other practitioners with specific access permissions.
Link employee documents to facilitate easy access to HR-related data such as leaves and payroll.
Streamline administrative tasks by consolidating practitioner information in one platform.
Improve collaboration and communication between healthcare staff through integrated access.

Scheduling

Practitioner schedule

Improve appointment management with efficient scheduling for practitioners, cutting wait times for patients.

Configure availability for each practitioner by setting specific days and times.
Prevent double-booking by blocking appointment slots based on individual schedules.
Enhance patient experience with reliable scheduling and reduced wait times.
Automatically manage patient appointments in line with practitioner availability.

Appointments

Patient appointments

Optimise scheduling with real-time practitioner availability and automated reminders that lift patient satisfaction.

Eliminate scheduling conflicts with complete visibility into each practitioner's availability.
Automate appointment notifications to keep patients informed and engaged.
Enhance patient satisfaction with efficient appointment booking and reminders.
Utilize a user-friendly interface for seamless appointment management.

Documents

Document storage

Organise all patient-related documents securely in one unified system, with easy access for authorised healthcare personnel.

Maintain comprehensive records of reports, notes, and multimedia files for each patient.
Replace third-party storage solutions with built-in file attachment features.
Ensure patient records are complete and up to date with all pertinent information.
Facilitate easy access to documents for authorized healthcare personnel.

Clinical History

Patient history

Access detailed insight into each patient’s medical history, enabling better care and more personalised treatment plans.

View detailed records of primary details, allergies, and past medications.
Track patient interactions with doctors for enhanced care management.
Understand the complete lifecycle of a patient within your healthcare unit.
Facilitate informed decision-making based on historical data.

Communication

Emails

Manage all patient correspondence in one place, improving efficiency and reducing communication errors.

Send appointment reminders, medication updates, and follow-up notifications seamlessly.
Keep all email correspondence organized and easily accessible within the system.
Automatically fetch replies into the email thread for efficient tracking.
Reduce communication errors with centralized email management.

Consultations

Patient encounters

Ensure every patient encounter is thoroughly documented, improving care coordination and treatment accuracy.

Create patient encounters based on scheduled appointments or new cases.
Automatically populate details such as vital signs and patient records during encounters.
Ensure comprehensive documentation of each patient's visit for better care coordination.
Enhance the quality of care with thorough records of all patient interactions.

Medication

Prescriptions

Record observations and assessments during consultations and issue accurate, professionally formatted prescriptions on your own letterhead.

Record all observations and assessments during patient consultations for accurate prescriptions.
Utilize a configurable print format builder for professional-looking prescriptions.
Include your hospital's letterhead and personalize data fields as needed.
Streamline prescription management with easy-to-use formatting tools.

Procedures

Clinical procedures

Automate and standardise clinical procedures to ensure consistency, from surgeries to diagnostics, for better operational efficiency.

Map out clinical procedures such as surgeries and diagnostics for consistent execution.
Preconfigure templates to save time on routine procedures and their consumables.
Automate billing based on stock usage and consulting doctor fees for efficiency.
Ensure accurate and timely documentation of clinical procedures.

Pharmacy Stock

Medicines and equipment

Manage medical inventory effectively with real-time tracking of supplies, so you’re always stocked and prepared.

Access integrated inventory for visibility into product availability and stock levels.
Manage batched or serialized items efficiently with barcode scanning capabilities.
Streamline stock transfers and monitor supplies to avoid shortages.
Enhance operational efficiency with accurate inventory management tools.

Getting Started

Self-onboarding & implementation

A seamless onboarding experience lets your organisation implement the system efficiently, with minimal support required.

Access excellent documentation and video tutorials for a smooth onboarding experience.
Empower your organization to implement the system quickly and effectively.
Facilitate a zero-touch approach to ERP implementation for enhanced efficiency.
Transform your healthcare organization with a smart, DIY-friendly ERP solution.

Receivables

Billing and pricing

Streamline billing and pricing, automating invoicing and payment requests. Customise print templates and notifications to improve patient communication and transaction speed.

Easily invoice customers and manage receivable payments with automated payment requests.
Send timely email and SMS notifications to keep customers informed.
Accelerate transaction processing with custom print format templates using HTML or Jinja templating.
Configure billing settings once for seamless ongoing transactions.

Customisation

On-the-fly customization

Tailor the system with on-the-fly customization options. Enhance data entry efficiency and security with personalised forms and fields.

Map the data that matters with custom fields on any clinical or administrative form.
Customize form behavior by auto-fetching values for improved data entry efficiency.
Hide fields based on user roles to enhance user experience and data security.
Design custom print formats without writing a single line of code for tailored document outputs.

Localisation

Multilingual health care management

Work in the language you’re most comfortable with. Support for multiple languages accommodates international teams and clinical staff across every site you run.

Explore ERP for your industry

Included Mobile App

Ward to clinic, on the ERPNext Mobile App

Check schedules, stock and dashboards between appointments without returning to a workstation. The ERPNext Mobile App connects to the same instance your facility runs on, with data staying on your own server.

Discuss your project

Have something in mind for your hospital or clinic but don’t know where to start? Tell us about your idea and we’ll help you get the project moving.