ERPNext & Odoo Implementation Partner
ERPNext & Odoo Implementation Partner
Order confirmations, invoices, delivery updates and payment reminders — sent on WhatsApp, SMS and email, straight from the ERP. Nobody copies a number into WhatsApp Web at the end of the day.
Every document your business creates can send a message the moment it happens. An order is confirmed, an invoice is raised, a delivery leaves the warehouse, a payment falls overdue — the customer is told, on the channel they actually read.
The moment an order is placed, with the items, the total and when to expect it.
The invoice as a PDF, with the FBR number and QR already on it. No separate email run.
Dispatched, out for delivery, delivered. The calls asking where an order is mostly stop.
Polite, automatic, and on a schedule you set. Recovery stops depending on who remembers to chase.
Different customers answer on different channels, and a message that is not read is not a notification. You choose per document type, or send on more than one.
Where most Pakistani customers actually reply. Sent through the official Business API, so it is not one of your staff on a personal number.
Still the one that arrives when data is off or the phone is basic. Useful for delivery windows and OTPs.
For anything with an attachment or a paper trail — invoices, statements, order histories that people forward to their accountant.
You need a number registered to the WhatsApp Business API, which can be a new one or an existing business line that is not already on the normal WhatsApp app. We handle the registration with you as part of the setup.
You do, directly to the provider. WhatsApp and SMS are charged per message and the rates change, so we do not mark them up or resell them. We will give you a realistic monthly estimate based on your order volume before you start.
Yes. Templates are yours, in English or Urdu, with your own wording and your own fields pulled from the document. WhatsApp templates need approval from Meta first, which we submit for you.
They can be excluded per customer or per channel, and opt-outs are recorded against the customer record rather than in somebody’s head.
Yes. Messages can be sent from the branch that raised the document, with that branch’s name and contact details, while head office still sees everything in one place.
Yes, though the rules differ. Transactional messages go out freely; marketing messages need opt-in and approved templates. We will set both up and tell you where the line is.
Tell us which messages you want going out and roughly how many orders you handle a month. We will show you what it looks like and what it costs to run.
